10/22/2009 8:54:59 AM permalink
T Posts 1	We are getting the following errors at random while using Typing Master: "#-4000 App Frame.Run.Initialize System Error occurred: Win32 Error. Code 53 The network path was not found." "#-4001 App Frame.Run.DeInitialize System Error occurred: Win32Error. Code: 53. The network path was not found" Once students get this error they loose everything they have been working on. And the computer is not loosing actual network access when this happens (or at least not that I've seen) because they can get to everything else on the network. I checked this forum a few weeks ago and saw this "Novell File Error - Write+Read+Erase rights needed" and I tried that (because we use Novell) which seemed to help some but now I'm back to square one with the error's given above. It's only happening randomly to students so I'm not sure why this is happening. Any further suggestions would be MUCH appreciated! Thank you.
	10/26/2009 2:33:26 AM permalink
TypingMaster Posts 70	Hello T, Since TypingMaster Pro 7 is a file based application, it needs to have the proper access to all files located in file server all the time. The system error 53 is always critical, it means that the connection between workstation and server was dropped and this will cause some lost data. Please let me know the exact versions of both TypingMaster and Novell File Server you are using. There are some situations when e.g. opportunistic locking on a Novell file server v5/v6 may cause 3rd party application errors. You could start by adjusting these two opplock settings to see if it affects: SET CLIENT FILE CACHING ENABLED=OFF SET LEVEL 2 OPLOCKS ENABLED=OFF Please also see TypingMaster/database/ERRORS.LOG file for the full list of errors, you may find a pattern, e.g. some heavy load on file server daily at same time. To reduce server load, you could use TypingMaster NETSETUP feature to keep some of the largest files in workstation hard drive. Below is a good article that lists the most common (novell) network error situations and how to fix these: Redirector Problems and Other Network Problems -- Best Regards, TypingMaster, Inc. www.TypingMaster.com
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