11/9/2011 11:07:15 AM permalink
Jessica Posts 2	My students have expressed frustration that while they are working in TypingMaster in our classroom, they see a pie chart with their percentage of progress, but when they are working in TypingMaster at home or on other computers, they see a timer clock. Why is there a difference? Is it a browser or add-in issue? Is it possible to set that as a preference somewhere? They would really prefer to see the pie chart. Thanks!
	11/10/2011 12:03:46 AM permalink
TypingMaster Posts 136	Hi Jessica, Thank you for your message. The reason for the different views is that TypingMaster Online has two interfaces for the typing tutor that students see: the default interface is a Java applet and a secondary option, if using Java is not possible, is the ActiveX applet that works on Internet Explorer/Windows only. It seems that in the classroom your students are using the ActiveX interface but at home they run the Java applet (either they use a Mac or Linux computer at home, or their Internet Explorer browser does not have the ActiveX component activated). Both interfaces show the timer clock and the pie chart provided that you have set lesson duration for the course. If your course settings have option "No Time Limit" enabled, the Java applet does not show the pie chart. You have two options to resolve this: 1) Go to course settings and change lesson duration from "No Time Limit" to any set duration the General Course Settings. This is the easier solution and resolves the issue to all of your students, regardless of the operating system on their home computer. 2) On the Settings tab, under Study Settings, set "Applet type" to ActiveX preferred. Then, ask all students to use Internet Explorer on their home computers when they run TypingMaster and to accept ActiveX components to run. Note that Mac users will not be able to use the ActiveX interface but will continue with the Java applet. I hope this is of help, if you have any further questions please don't hesitate to ask. -- Best Regards, TypingMaster, Inc. www.TypingMaster.com
	11/14/2011 12:17:54 PM permalink
Jessica Posts 2	Thank you so much! We'll give those suggestions a shot!
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