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11/5/2009 4:54:02 AM
topic: error

TypingMaster
TypingMaster
Posts 59 		Please reinstall the software from our website using link below, its possible that you have installed a damaged copy. After reinstall, please remember to reboot your computer before starting TypingMaster again.


Download here
edited by TypingMaster on 11/5/2009
11/5/2009 12:15:33 AM
topic: error

rion10
Posts 1 		When I started "typingmaster satellite", I have some problem with start "typingmaster". I have error "typingmaster.eng not found".
10/27/2009 12:23:34 AM
topic: Multiple users issue

Tuomas
Tuomas
Posts 9 		Hi,

This seems very strange. Did you do an upgrade from TypingMaster Intra 2 where you updated all your users and data as well or did you do a clean install?

Are all your students able to start the lesson but only one at a time, or is there only one specific computer that works when others don't? If the problem is the former, the problem could be related to Mac OS X and its 10 connection limit (more information here ). If the problem is the latter, make sure that you don't have any firewalls blocking the application on the iMac you are running on. Also make sure that you have updated your OS X software via the software update, so that all updates to Java are downloaded.

Note that the new TypingMaster Intra 3.0 no longer supports Mac OS 9. Only OS X is supported.

If these instructions didn't solve your problem, please write back giving as much detail as possible and I will look further at the problem.
10/26/2009 1:19:58 PM
topic: Multiple users issue

Michelle
Posts 1 		I just got upgraded to Intra 3 and have created all my users. Only one user is able to get to the Home row lesson at a time however. All are able to log on, but only one student in the class is able to access the first Home Row lesson.

The program is installed currently on an iMac, but will be moved to a server within the next few days. The license is a site license, so more than one student should still be able to access the program at this time.

HELP!
10/26/2009 2:33:26 AM
topic: Typing Master Errors...

TypingMaster
TypingMaster
Posts 59 		Hello T,

Since TypingMaster Pro 7 is a file based application, it needs to have the proper access to all files located in file server all the time. The system error 53 is always critical, it means that the connection between workstation and server was dropped and this will cause some lost data.

Please let me know the exact versions of both TypingMaster and Novell File Server you are using. There are some situations when e.g. opportunistic locking on a Novell file server v5/v6 may cause 3rd party application errors. You could start by adjusting these two opplock settings to see if it affects:

SET CLIENT FILE CACHING ENABLED=OFF
SET LEVEL 2 OPLOCKS ENABLED=OFF

Please also see TypingMaster/database/ERRORS.LOG file for the full list of errors, you may find a pattern, e.g. some heavy load on file server daily at same time. To reduce server load, you could use TypingMaster NETSETUP feature to keep some of the largest files in workstation hard drive.

Below is a good article that lists the most common (novell) network error situations and how to fix these:

Redirector Problems and Other Network Problems
10/25/2009 8:16:12 AM
topic: windows server 2008, satellite crashes

ma
Posts 16 		Still interested in debugging this.
Could you upload the binary somewhere and send me an email w. the link?
This way I get it for sure. Thanks
10/22/2009 6:07:23 PM
topic: windows server 2008, satellite crashes

ma
Posts 16 		another development: I activated aero, and now Satellite doesn't track any applications. It doesn't crash on TC at least

No exe received.
10/22/2009 8:54:59 AM
topic: Typing Master Errors...

T
Posts 1 		We are getting the following errors at random while using Typing Master:

"#-4000 App Frame.Run.Initialize System Error occurred: Win32 Error. Code 53 The network path was not found."
"#-4001 App Frame.Run.DeInitialize System Error occurred: Win32Error. Code: 53. The network path was not found"
Once students get this error they loose everything they have been working on. And the computer is not loosing actual network access when this happens (or at least not that I've seen) because they can get to everything else on the network.

I checked this forum a few weeks ago and saw this "Novell File Error - Write+Read+Erase rights needed" and I tried that (because we use Novell) which seemed to help some but now I'm back to square one with the error's given above. It's only happening randomly to students so I'm not sure why this is happening. Any further suggestions would be MUCH appreciated! Thank you.
10/22/2009 7:46:20 AM
topic: windows server 2008, satellite crashes

ma
Posts 16 		Hi,

I didn't receive it. If it's an exe, I thing gmail will block it.
10/22/2009 7:10:19 AM
topic: windows server 2008, satellite crashes

TypingMaster
TypingMaster
Posts 59 		Hi,

I have now sent you the debug version of Satellite module, please notice that you need to 1st copy whole TypingMaster folder to a path where you have full write+read access. After this copy there also updated satellite EXE file (one I just emailed to you) and when you start satellite you will get the satellite.log file written into this default folder.

When you reproduce the bug, please post me the Satellite.LOG File and also the crash address (messagebox) by private message.
10/22/2009 6:07:29 AM
topic: windows server 2008, satellite crashes

ma
Posts 16 		If you send me a debug built ow typingMaster, I'll be happy to run it here.
I'm more inclined to think this is a drivers issue, because I did get it to work on my laptop with the exact same applications running.

It all depends on how much you want to track this bug down.

I'm going to write a post soon on learning colemak, and would like to recommend typingMaster, if we get it to work.
10/22/2009 5:55:59 AM
topic: windows server 2008, satellite crashes

TypingMaster
TypingMaster
Posts 59 		The quick quality test was passed, no problems at all with TC 7.5a version and Satellite feature under Win2008R2.
Please see the attached screen capture how the Satellite is monitoring TC's text box.

I am sorry, but we cannot investigate this case more without more detailed information, crash can be related to some 3rd party applications / drivers / etc.
edited by TypingMaster on 10/22/2009
10/22/2009 4:48:43 AM
topic: windows server 2008, satellite crashes

TypingMaster
TypingMaster
Posts 59 		Hello, no reply from author yet, however we are setting up the similar test environment (Win2008 Std R2 64bit with TC 7.5a) to reproduce the issue locally.
10/21/2009 12:58:15 PM
topic: windows server 2008, satellite crashes

ma
Posts 16 		Any progress on the front?
10/19/2009 12:55:11 AM
topic: windows server 2008, satellite crashes

TypingMaster
TypingMaster
Posts 59 		Thank you for additional testing, I have now contacted TC to check if they the some ideas, it seems that problem may be related to VERSION RESOURCE block of TC executable.
10/18/2009 3:21:59 PM
topic: windows server 2008, satellite crashes

ma
Posts 16 		alternatively, you could create a debug version that saves a dump. I'm being very systematic removing apps in the background etc, but still no luck (!)
10/18/2009 11:52:39 AM
topic: windows server 2008, satellite crashes

ma
Posts 16 		actually, winSplit revolution is innocent. I'm still trying to find the culprit. One other difference is the antivirus: Sophos on one, Norton on the other. I disabled Sophos but still no dice. This is really starting to cost me more time than it's reasonable to spend. I'll monitor the thread, but will do no more bug hunting in my own.
10/16/2009 9:39:09 AM
topic: windows server 2008, satellite crashes

ma
Posts 16 		found the problem. TypingMaster is incompatible with winSplit revolution.
Hope that helps.
10/16/2009 3:37:31 AM
topic: windows server 2008, satellite crashes

ma
Posts 16 		Well, false alarm. Works on lappy, not on desktop.
There might be something different between those machines, and typingMaster interacts with it. The desktop is always up-to-date, the laptop not so much.

Maybe some recent updates borked typingMaster/TC interaction?

Any idea what we can try next?
10/15/2009 5:33:40 AM
topic: windows server 2008, satellite crashes

ma
Posts 16 		Hi,


Seems to work fine now. The only new thing I did was to apply windows server 2008 updates. It's nice that it's solved this easily!
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