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I have a user that should have passed a lesson/test but it is marked as failed, why?

Please check your pass requirements. To do this login to the Manager, then go to the Courses tab. From the top select the course and the group that the user(s) is in, this is important as you may be checking the settings for another group that the user is not in. Click on the Edit Settings button.

For the Typing Test course there is only 1 set of pass limits. Please check that the user has meet both the Net Speed and the Accuracy limits. In the case of the Basic course there are two settings. The first Pass Limits correspond to the Lesson Exam at the end of each lesson, the Final Test pass limits are for the last lesson in the course which is like a final exam for that course. You can set these independently. Check which lesson the user has taken to see what the requirements are.


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Last Updated
28th of September, 2012

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