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  1. questionIs there a way to make TypingMaster Pro use the same logins as the user does when logging in to Windows?
    To enable Automatic Login: Go to the Manager Program then select Common Settings in the File menu. From there scroll down to Login Settings. Enable the setting Use Windows Login. This will force the users to always use their login account name/user name if available in Windows Active Directory. ...
  2. questionHow do I set the users, so the log in can't be changed or added from the student side?
    User logins can be changed in TypingMaster Pro and you can prevent new users from creating accounts by opening the Manager, then going to the Common Settings tab. From there scroll down to Login Settings and check Prevent New Users. This will stop your students from making new accounts.
  3. questionI accidentally deleted a test text, how do I get it back without losing my user information?
    You can reinstall the software. Just reinstall TypingMaster demo version over the top of your current install, all your information and licenses will be maintained but the test text will be back. The important thing is to make sure you choose the same folder that you have TypingMaster installed ...
  4. questionIs there a way to return all users to a new state without deleting and recreating every user?
    Unfortunately there is no easy way to clear user information without deleting that user. One possibility is that you can easily re-add users using our import tool. Using an Excel sheet of your users you could first delete them all, then mass add them again. The only requirement is that you have ...
  5. questionIs it possible to have Satellite in a network install?
    Technically, Satellite is available in educational and company licenses of TypingMaster Pro, but we don't recommend its usage in organizations for the reason mentioned below: From TypingMaster User Manager / Common Settings, teacher/trainer can choose if Satellite is visible to users and if it w ...
  6. questionOur school/company is looking at trying your TypingMaster Pro program, is there any way we can try it out?
    A free demonstration version of TypingMaster Pro is available at: http://www.TypingMaster.com/general/gettmpro.asp Click on this web address and download the selected installation file on the desktop. Once the download is complete, double-click the file to start the installation. When the insta ...
  7. questionWhat is the difference between a NetSetup and a Shortcut installation?
    You can install TypingMaster Pro to your network in two ways. The recommended method is to first install the program to your network with our NetSetup tool. First install the program to your server computer. When you start the installation, be sure to select the "School/Company installation" opt ...
  8. questionHow do I delete users in TypingMaster Pro?
    To delete users from TypingMaster, open the TypingMaster User Manager program. If you have not installed TypingMaster User Manager program, we highly recommend that you do. For full details, please see the Network manual online at: http://www.typingmaster.com/support/pro/netguide.htm The manual ...
  9. questionHow do I recover a user who was mistakenly deleted?
    If you have a backup of the user data it is quite easy to do: Go to your backup copy and into the Database folder. The files you want to copy are ones that start with a user name, for example: Jill Smith.usr Jill Smith.dat Jill Smith.set Please try and only select these file types. Note that no ...
  10. questionI'd like to add more Typing Tests to our database. Is there a way to do that and is there a way to get other tests?
    To add a typing test first open the User Manager for TypingMaster Pro. There is a tab Typing Tests, and on the left hand menu of this tab are options to Add and Delete tests. This tab also lets you manage the tests and edit the existing ones as needed. Please make sure that the file you select t ...
  11. questionStudents/users keep deleting typing tests, what should I do?
    You can stop students from deleting the tests by using the Manager program. Open the TypingMaster Manager and go to the Common Settings tab. There scroll down to Typing Test Settings, here make sure Prevent Test Deletion is checked as enabled. Now students can no longer delete tests. So to get b ...
  12. questionWhy the exercise pauses and does not continue ?
    If "TIME(PAUSED)" message appears on the screen, the software has paused because of 5 seconds inactivity. To continue the drill, please press any key to continue (for example SPACEBAR or ENTER). Please do not click Next button with a mouse, otherwise exercise quits.
  13. questionCan I move the licenses in TypingMaster Pro?
    You can free up any workstations taking a license with the User Manager program. Simply open the TypingMaster Pro Manager and go to the Licenses tab. There you can select one workstation and then click Remove Workstation from the left hand menu. To be safe you could remove all workstations then ...
  14. questionCan two people use the Manager program at the same time?
    TypingMaster Manager can only be used by one user at a time. This is to prevent corruption of the user database caused by simultanous editing of data that may result in the loss of user information. The only way with TypingMaster Pro is to install it twice and have certain computers connected to ...
  15. questionCan I still purchase a network package even if our computers are not networked?
    You can purchase network license packages for TypingMaster Pro even if your computers are not connected to each other. This just means that you will have to install each workstation separately and each workstation installation has to be unlocked with the license key you will receive after your p ...
  16. questionHow can I disable Games from the TypingMaster menu?
    It is possible to disable the Games option from the menu in the TypingMaster program. This is handy if you are teaching a touch typing course and want the students to focus on the course. To disable games in TypingMaster visit User Manager / Common Settings.
  17. questionIs there an MSI package available?
    TypingMaster Silent Setup/MSI WRAPPER Kit This package can be used to deliver TypingMaster Pro silently via SMS/ActiveDirectory/login script. 1. Download the kit from here: http://download.typingmaster.com/misc/TMPRO-MSI.ZIP A simple TMPRO.MSI wrapper package just calls install.bat to execute th ...
  18. questionWhy are the printed reports so small?
    The printed reports may be too narrow when these 3 conditions are true: A: Multiple printers (or pdf printers) exist in same computer AND B: The default printer is not used for printing out the report AND C: Default driver and the used driver have different pixels per inch To fix the issue, down ...
  19. questionWhy does the TypingMaster Pro software give TypedTest.save File Error under Novell?
    If you receive this error "Cannot delete file in TypedText.Save" or "System Error occured: File error in TypedText.Save: -2" Under NOVELL network, the reason is that the students need to have the full rights (Write+Read+Erase) to the DATABASE folder. It's common behaviour to leave out ERASE righ ...
  20. questionWe are planning to use TypingMaster Pro from one computer only. Is it possible?
    One TypingMaster Pro workstation license allows installation into one computer only, but the number of users is unlimited. It is possible to use TypingMaster Pro in one computer only. Each student's personal progress will be recorded provided that each one has a different login name. When a user ...
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