Customer Support

Support Documents & Tools

Manager Manual
  Manager Manual explains how administrators and teachers can manage users, groups and courses with TypingMaster's Teacher Tools.
User Manual
  User Manual explains from the users' point of view how to access TypingMaster Online and complete the typing courses.
License Agreement (pdf)
  Terms and Conditions of TypingMaster Online web- service.
Browser Compability Test
 

Java plugin is required to run TypingMaster courses.

Click on "Browser Compatibility Test " to start the test. You will be given instructions to follow if your current browser settings do not allow the courses to run.

Uptime Monitoring and Statistics
  TypingMaster Online is hosted on our optimized secure server with proven uptime reliability. Click to see.

 

Contact Us

TypingMaster Online customers are entitled to free support. Read the terms of support.

24-Hour Email support
TypingMaster support is provided from Monday to Friday.

Contact us with our online support form to get answers by email within the next business day.

Support Forum
Visit our support forum to see if your question has already been answered.

Phone support (USA)
Call our phone support for product information and less technical questions.

Call 970-243-3549

If you encounter a specific technical problem, please email us, providing as much detail as you can.

Email Our Tech Support

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