8/29/2011 6:37:17 AM permalink
webmaster@csd Posts 1	One of our computers did not shut down properly and now a student's account is locked with the following error message: #-4000 appfram.run.initalize system error occured #1550 user database file is already in use (locked). How can I unlock the account? Thanks.
	8/30/2011 4:13:23 AM permalink
TypingMaster Posts 136	Hi, When students are trying to log into the TypingMaster, the error #1550 is displayed when the users do not have required change permissions (both read and write access) to the DATABASE folder. You can confirm if this is the case by testing if the program works OK when logged in as Administrator. To fix the situation, make sure you have granted the Change-permissions to DATABASE folder after the installation according the section 2.2.3 in the Network Installation Guide available here: http://www.typingmaster.com/support/pro/netguide.htm#223 There is also an easy tool to apply the fix automatically under Windows 2000/XP. The tool can be downloaded from: http://download.typingmaster.com/misc/fix-tm-xp-rights.zip -- Best Regards, TypingMaster, Inc. www.TypingMaster.com
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